Shipping Policy

At Niloufer Jewels, we want your order to reach you safely and on time. Each piece is packaged with care to ensure a secure and luxurious delivery experience.

Processing Time

• All orders are processed within 2–4 business days after payment confirmation.

• Customized or pre-order items may require additional time. Estimated timelines will be communicated at checkout or via email.

Shipping Methods & Delivery

• We ship across Canadausing trusted courier partners.

• Delivery times vary depending on your location:

• Please note that delivery timelines are estimates and may be subject to courier delays beyond our control.

Shipping Charges

• Shipping costs are calculated at checkout based on your location and package weight.

• Complimentary shipping may be offered on select promotions or minimum order values.

Tracking Your Order

• Once your order has been dispatched, you will receive a tracking number via email.

• Please allow up to 24 hours for tracking information to update.

Customs & Duties (International Orders)

• International customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.

• Niloufer Jewels is not liable for these costs.

Incorrect Shipping Information

• Customers are responsible for providing the correct shipping address.

• Niloufer Jewels will not be held responsible for lost packages due to incorrect or incomplete addresses provided by the customer.